Delivery & Returns

Shipping all over Europe! 🇪🇺

Couriers: We work with several courier companies like UPS and DHL so to deliver you to our customers their orders as fast as possible

Shipping Times: The expected processing time is generally 2-5 business days from the date of payment confirmation.

Order cancellations must be initiated within 24 hours after ordering or before item is shipped, whichever is first, to qualify for a full refund. After 24 hours or item has shipped all fees will apply to cancel. Our goal is to ship quickly and we advise to please make sure you do not want to cancel prior to ordering.

In the rare event that during assembly you find there is a part which is missing, defective or damaged we have you covered! Replacement parts must be asked for within 2 days of receiving your product. We will provide you with a replacement part at no additional cost. If it is later than 2 days there will be additional costs. Pictures may be required to qualify. Durasheds.eu will not accept full returns on any products due to missing, defective or damaged parts. Instead, we will ship the part to you free of charge right away.

We want you to be completely satisfied with every item that you purchase online. If you are not satisfied with an item that you have purchased from us, you may return the item within 14 days of the order date for a refund of the purchase price, minus the the restocking fees. The customer is responsible to set up the return shipping to the manufacturer. The item must be the original box and on the pallet it was delivered in. The items will be inspected once received. If it is found to have been built or damaged in any way there will be no credit issued.